20 07, 2018

Will there be a pre-assessment before I can come to the home?

By |2018-07-31T16:01:50+01:00July 20th, 2018||Comments Off on Will there be a pre-assessment before I can come to the home?

Yes. We do a thorough pre-assessment with you and your family. We aim to ensure that we can meet your individual needs and that you will fit in well with our High Brake ‘family’. We want you to be happy here.

We either come to see you in your own home or hospital or you can come and spend a few hours in the home and enjoy lunch with us.

20 07, 2018

Can you store my valuables and money?

By |2018-07-20T16:37:08+01:00July 20th, 2018||Comments Off on Can you store my valuables and money?

Yes. We have insurance for items up to the value of £500 when kept in our safe. We recommend arranging separate insurance if you have more valuable things or wish to wear/keep them in your bedroom.

20 07, 2018

Does the home have CCTV?

By |2018-07-20T16:36:50+01:00July 20th, 2018||Comments Off on Does the home have CCTV?

Yes. We have CCTV in the main communal areas, laundry, kitchen and the office. This is for the safety of all residents (if someone falls for example), staff safety and to ensure our practices and procedures are adhered to. There is no CCTV in residents rooms or bathing areas.

20 07, 2018

Am I allowed to drink alcohol?

By |2018-07-20T16:35:14+01:00July 20th, 2018||Comments Off on Am I allowed to drink alcohol?

Yes. We want you to continue to enjoy the same pleasures you always have. As long as you act responsibly with the use of alcohol you are more than welcome to have it.

20 07, 2018

Are there set visiting times?

By |2018-07-20T16:32:08+01:00July 20th, 2018||Comments Off on Are there set visiting times?

Visitors can come at any time; we do ask those arriving late, after 10 pm, or early, before 8 am, to let us know in advance by calling 01200 443680

20 07, 2018

What is the food like?

By |2018-07-31T16:20:37+01:00July 20th, 2018||Comments Off on What is the food like?

Our talented cooks provide a well-balanced seasonal menu which has been designed to include residents’ favourite dishes. The aroma of home-baked cakes wafts out of the kitchen each day.

Our team caters to a full range of dietary requirements, including vegetarian, soft and pureed.

We pride ourselves on using local produce and all British meat in our menus. Our meat comes from Croppers butchers and is sourced locally. Fresh fruit and vegetables come daily from Walkers, who have a long-standing stall on […]

20 07, 2018

Are there set times for meals?

By |2018-07-31T16:06:36+01:00July 20th, 2018||Comments Off on Are there set times for meals?

We do have set times so that everyone can sit and enjoy a meal together.

Breakfast – 8.30am and 10am
Lunch  – 12.30 and 1pm
Evening meal – 5.30pm

You are also welcome to choose for your food to be prepared outside these communal times.

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