Family and friends visits

High Brake House is a home in every sense of the word and we’re committed to keeping you connected with loved ones.

One dedicated family member can visit whenever public-health England permits, and additional family visits are welcomed with the use of our state-of-the-art COVID-secure visitors’ pod.

We’re currently open for guided virtual visits and invite you to book an appointment to see our exceptional facilities.

Simply call us on 01200 538110

  • Face-to-face visits in line with public-health England guidance

  • State-of-the-art COVID-secure visitors’ Pod

  • Two-way Pod intercom for crystal clear chatting

  • Dedicated Visits Co-ordinator to book your visits

  • Visitation slots available morning and afternoon five days a week

  • Dedicated entrances to reduce visitor contact

  • Lateral flow tests and temperature checks in place

  • PPE provided for face-to-face visits

  • We encourage vaccination – non-vaccinated visitors are welcome

Enhanced Infection Control

The safety and wellbeing of our residents and team have and always will be our top priority.

Quick to adapt to the COVID challenge, we’ve introduced even greater measures to guard against infection prevention and control, keeping everyone safe now and in the future.

We are happy to answer any questions you may have about our enhanced safety procedures.

  • Daily cleaning of bedrooms, bathrooms and living spaces

  • Frequent cleaning of high touch areas

  • Portable clean air purification unit

  • Independent heating and air flow

  • Daily temperature checking of residents and staff

  • Dedicated handwashing facilities at entrances and exits

  • High-grade PPE including masks, gloves and visors

  • High-grade anti-viral and anti-bacterial sprays

  • On-going infection control training and support